CloudExtend Apps — NetSuite Connectivity Issue

After monitoring overnight we are no longer seeing issues and can confirm the issue is resolved.

Update: We are cautiously optimistic that this issue has been resolved. We are currently seeing normal service restored. We are closely monitoring the situation and will confirm full resolution once we are confident the fix is stable.

We appreciate your patience.

We are continuing to work with our infrastructure partner to resolve this issue. While we made progress earlier, we have encountered a setback and the disruption has resumed. Our team is actively engaged and this is our top priority. We will provide another update shortly. We apologize for the continued disruption and appreciate your patience.

Update: We have identified the cause of this issue as a block on our server's IP address by our infrastructure partner. This has been escalated with both our team and our partner, and we are actively working toward a resolution. We will continue to provide updates as the situation develops.

We apologize for the ongoing disruption.

We are aware of an issue affecting users connecting to NetSuite through CloudExtend Apps. We are actively working to resolve it. We will provide an update as soon as one is available. We apologize for the inconvenience.