Resolved
Resolved
After 47 minutes

NetSuite has indicated the issue is resolved and our users are reporting that our Gmail App is now working properly. Thank you for your patience.

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Identified
After 42 seconds

NetSuite is still working to resolve it.

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Investigating

Some users have reported that their CloudExtend Gmail license is not recognized. We're aware of the issue. The root cause is that NetSuite (status.netsuite.com) is experiencing service degradation issues and our licenses are served by the NetSuite instances currently having issues. This issue should be resolved as soon as NetSuite addresses the issue. They typically turn these around real fast.

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Began at:

Affected components
  • CloudExtend Gmail