Resolved
Resolved

Updates have been pushed to all impacted accounts and the incident is resolved. Thanks for your patience.

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Recovering

We've fixed the core issue and will begin to push updates to the back end bundle. NetSuite bundle updates propogate slowy therefore we ask if your account is impacted by this please let our support team know your NetSuite account number and they can prioritize the update.

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Identified

We have identified an issue preventing users from associating files via Google Drive. The root cause has been identified as a 3rd party service being down. The team is actively working on a resolution.

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Began at:

Affected components
  • Google Drive