Users unable to access CloudExtend Files
We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
The fix has been deployed to our QA environment. Our goal is to get this throught the QA process and pused into production on September 25th. We'll post another update on the 25th.
Several users have reported that they receive a message that their license is not valid when accessing the CloudExtend files tab. This is currently impacting 5% or less of the base. We've identified the issue and will post updates here.
- CloudExtend Outlook
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from CloudExtend System Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about CloudExtend System Status.