AWS Outage Impacting CloudExtend Services

Resolved
Resolved

AWS is still reporting degraded service which is recovering. While we're closing the issue here please know you can track AWS health status here -> https://health.aws.amazon.com/health/status

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Recovering

Our customers began reporting issues logging into CloudExtend applications starting around 7AM UTC. We are tracking the AWS outage (https://health.aws.amazon.com/health/status). Impacted customers are reporting they are now able to login and AWS is advising their systems are recovering.

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Began at:

Affected components
  • CloudExtend Gmail
  • CloudExtend Outlook
  • CloudExtend Excel for NetSuite
  • CloudExtend Excel for Salesforce
  • CloudExtend Excel Analytics for NetSuite