After monitoring we can now confirm the issue is resolved and will mark this closed.
We've fixed the core issue and users should be able to use the app now. We'll monitor the issue closely over the next 2 hours and mark it as resolved. Thank you for your understanding.
We have determined the issue is related to database connection failure and are working with the db vendor to address it. We're sorry again for the impact this is having.
Our team is currently investigating the incident and will provide updates here.