Resolved
After 19 hours and 38 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 5 hours and 15 minutes

New users only are minimally impacted. They are able to login but need to manually enter their NetSuite account number.

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Identified

We are aware of the issue and currently working on a fix.

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Began at:

Affected components
  • CloudExtend Excel for NetSuite
  • CloudExtend Excel for Salesforce