Users are unable to authenticate

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

New users only are minimally impacted. They are able to login but need to manually enter their NetSuite account number.

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Identified

We are aware of the issue and currently working on a fix.

Began at:

Affected components
  • CloudExtend Excel for NetSuite
  • CloudExtend Excel for Salesforce