Some users are reporting an error 'something went wrong' when trying to perform actions in CloudExtend Excel

After 2 days, 19 hours, and 13 minutes

After resolving this issue on Friday we've monitored it over the weekend and Monday morning and are marking it as resolved.

Avatar for
After 2 hours and 31 minutes

Users are reporting that they are no longer receiving the error. At present we believe this was related to a temporary network issue but are still investigating. Please continue to use the App and report any new issues to

Avatar for

At this point we're aware of the problem and are taking the initial steps to discover the root cause.

Avatar for
Began at:

Affected components
  • CloudExtend Excel for NetSuite
  • CloudExtend Excel for Salesforce