CloudExtend Outlook is not finding search results or allowing a user to login

Resolved
Resolved
After 6 hours and 19 minutes

We've now resolved the incident and will be monitoring closely. Thank you for your patience.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 18 minutes

Our engineering infrastructure team has been alerted. At this point we don't have a time to resolution. Our best estimate is 11PM EST. We know you rely on us for uptime and will be doing a root cause analysis after the issue is resovled.

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Investigating

We're aware of the issue and are alerting our engineering team.

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Began at:

Affected components
  • CloudExtend Outlook