Issue with categories not being applied (CloudExtend Outlook)

Resolved
Resolved

Version 2.4.68 has been pushed live with the fixes. See https://bit.ly/2Gdk94y if you're not seeing the latest version.

Avatar for

Our hotfix is looking good and we are planning to push the update by Monday at the latest.

Avatar for

We are planning to test the hotfix this weekend. If all is good we'll push it to production by Monday.

Avatar for
Identified

We are working on a hotfix which will categorize your emails as soon as you attach them. As a result there will be a new category 'Synced by CloudExtend'. We'll provide an update here after QA is complete.

Avatar for
Investigating

For some customers the category 'Attached to NetSuite' is not being applied to the message after it is successfully attached to NetSuite. At this point we believe we've found the root cause but are still testing to confirm. As soon as we're confident of the resolution we'll push a hotfix.

Avatar for
Began at:

Affected components
  • CloudExtend Outlook